Month: December 2012

  • Customer Service in Social Media

    It’s no surprise that social media has become the new medium for customer service. It’s quick, easy, and pretty much everyone has a profile. However, there is a certain strategy when it comes to customer service in social media. By the end of 2012, 80% of companies plan on using social media for customer service,…

  • Facebook Privacy Fail [Infographic]

    Privacy is very important to social media users. We want to trust that our personal information, pictures, and posts will not be shared with anyone else without our consent. Unfortunately, this is not always the case. As one of the most popular social media sites, Facebook has had multiple fails when it comes to privacy…

  • Tweeting On The John [Infographic]

    Have you ever tweeted on the toilet? Well, don’t be ashamed if you have, you aren’t the only one. In fact, 33% of people ages 18-24 tweet while on the loo. Another surpirsing fact, is that both men and women are equally likely to use social networks in the bathroom. Gone are the days of…

  • Plan Away Your Holiday Travel Woes – Interactive Guide

    If you’re not a fan of the hustle and bustle of holiday travel, take heart. The “getting there” part of the holidays doesn’t have to be painful. Whether you’re traveling internationally or domestically, the key to worry-free traveling is all in the preparation. (click here) Home for the Holidays – HCCMIS

  • Traditional to Digital Shopping Behavior

    Do you have an addiction for saving money with coupon codes and online coupons? Does your addiction motivate you to find and sort through all the newspaper and mailbox coupons that you can get your hands on? You are a coupon clipper. You save to live and live to save. It’s what you do. Savvy Shopper: Traditional to Digital Coupon…