Archive for December, 2012

Customer Service in Social Media

December 21st, 2012 Comments off

It’s no surprise that social media has become the new medium for customer service. It’s quick, easy, and pretty much everyone has a profile. However, there is a certain strategy when it comes to customer service in social media.

By the end of 2012, 80% of companies plan on using social media for customer service, and with good reason. It’s been found that customers who interact with companies via social media spend 20-40% more money.

Check out the infographic below presented by Click Software to learn more about how customer service has migrated to social media.

Facebook Privacy Fail [Infographic]

December 20th, 2012 Comments off

Privacy is very important to social media users. We want to trust that our personal information, pictures, and posts will not be shared with anyone else without our consent. Unfortunately, this is not always the case.

As one of the most popular social media sites, Facebook has had multiple fails when it comes to privacy and the infographic below presented by highlights those fails.

Facebook Privacy Fail
Image compliments of Top Web Design Schools

Tweeting On The John [Infographic]

December 18th, 2012 Comments off

Have you ever tweeted on the toilet? Well, don’t be ashamed if you have, you aren’t the only one. In fact, 33% of people ages 18-24 tweet while on the loo. Another surpirsing fact, is that both men and women are equally likely to use social networks in the bathroom.

Gone are the days of using a book or magazine to pass the time while you’re doing your “business.” With the rise of smartphone usage, people have found an even better distraction while in the bathroom.

This infographic presented by highlights how people are using social media while in the bathroom and how it’s probably not the most sanitary idea.

Emergency Plumber warns against social media in the Bathroom

Plan Away Your Holiday Travel Woes – Interactive Guide

December 3rd, 2012 Comments off

If you’re not a fan of the hustle and bustle of holiday travel, take heart. The “getting there” part of the holidays doesn’t have to be painful. Whether you’re traveling internationally or domestically, the key to worry-free traveling is all in the preparation.

(click here) Home for the Holidays – HCCMIS

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Traditional to Digital Shopping Behavior

December 1st, 2012 Comments off

Do you have an addiction for saving money with coupon codes and online coupons? Does your addiction motivate you to find and sort through all the newspaper and mailbox coupons that you can get your hands on? You are a coupon clipper. You save to live and live to save. It’s what you do.

Savvy Shopper: Traditional to Digital Coupon Shopping Behavior – Valpak Online Coupons