Whether you are a hospital or a primary care office, your patient’s financial experience will effect not only their opinion of you but the opinions of many people they know. For instance, those who are very satisfied will most likely tell five of their friends about their positive experience. Also, 61% who are not satisfied will not recommend the physician or hospital.
![Hospital Billing Survey [Infographic]](http://connance.com/sites/default/files/images/hospital-billing-survey.png)
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